Returns & Exchanges

We want you to feel like 24K Magic in your new apparel, which is why we offer a 30-day window for returns and exchanges on all unworn items. Please ensure all original tags are attached and the garment is in its original condition to qualify for a full refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Package Your Items

  Securely pack your items in their original packaging, ensuring all official Bruno Mars AU merchandise tags remain intact and undamaged.

• 3.
  Ship It Back

  Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any Australia Post location.

• 4.
  Receive Your Refund

  Once our warehouse team inspects your return, we will process your refund or dispatch your new exchange size within 5-7 business days.